DONE is an AI employee built by ITGI —
trained to work, equipped to remember,
and deployed to run your business
while you sleep.
per employee / month
The moment we put AI to work inside a real business, we discovered the problem. It answered brilliantly. It analyzed well. It acted on command. But when the conversation ended — it forgot.
The customer it helped yesterday. The inventory it counted last week. The report it filed last month. Gone, every time. An AI that forgets cannot be trusted. It cannot grow. It cannot be a real employee.
So ITGI built MAC — a persistent memory system for AI. A layer where work accumulates, context compounds, and knowledge is never lost between sessions.
Once AI stopped forgetting, it could finally become something more. DONE was born from that moment.
Not a chatbot. Not an assistant.
A full-time employee — who never clocks out.
DONE works the night shift, the weekend shift, and every shift in between. While your human team rests, DONE is answering, logging, and handling — without a single missed message.
Powered by ITGI's MAC layer, DONE retains every interaction, transaction, and instruction. It knows your regulars, your policies, your patterns. Context never resets.
The longer DONE works with your business, the better it understands it. Each week it refines its responses, sharpens its judgment, and becomes more precisely yours.
| 01 | Customer Service |
CS & Inquiries | Handles inbound messages across web, KakaoTalk, and Instagram — 24 hours a day. Answers FAQs, resolves complaints, confirms orders, and escalates only what truly requires a human. | Live |
| 02 | Inventory Management |
Inventory | Tracks stock levels in real time. Processes end-of-day inventory counts, flags discrepancies, and maintains a running log of what's in, what's out, and what needs replenishment. | Live |
| 03 | Price Monitoring |
Market Prices | Watches market prices across categories relevant to your business. Sends alerts when thresholds are crossed, identifies trends, and surfaces buying or selling opportunities as they emerge. | Live |
| 04 | Settlement Processing |
Settlement | Automates daily revenue and expense reconciliation. Reconciles sales against inventory, flags anomalies, and generates settlement summaries ready for review. | Live |
| 05 | Daily Reporting |
Reporting | Delivers a concise daily business report every evening — sales summary, customer activity, inventory status, and action items. Everything your business did today, in two minutes of reading. | Live |
Select your business type — retail, food & beverage, services, e-commerce, and more. DONE comes pre-trained for your sector, so setup takes minutes, not weeks.
An AI employee is configured for your specific business — your name, your tone, your products, your policies. Connect your channels and introduce DONE to your operations.
From the first hour, DONE is live. Monitor everything from a clean dashboard. Adjust instructions in plain language, anytime. Your AI employee gets better every day.
MAC — the AI memory
infrastructure by ITGI